Strengthening resilience and CER compliance

Ramboll supported a critical infrastructure operator in building a robust framework for risk and emergency management. This significantly strengthened resilience and ensured compliance with the CER directive through assessments, policies, exercises, and enhanced security measures.

Building resilience for critical operations

Ramboll partnered with a Danish critical infrastructure operator to enhance its ability to manage risks, comply with the EU CER directive, and safeguard essential services. The project ensured regulatory alignment while increasing preparedness, continuity of supply, and protection of vital assets.

Critical infrastructure operators face growing exposure to physical threats, societal risks, and regulatory obligations under the CER directive. Even minor disruptions can have wide-reaching consequences for households, businesses, and public institutions. Our client needed a structured, future-proof approach to strengthen both resilience and compliance, while building organisational confidence in its ability to respond effectively.

Tailored and comprehensive solutions

Ramboll designed a comprehensive program combining organisational policies, practical training, and technical safeguards. The project team began with risk management based on sampling, identifying key vulnerabilities and prioritising actions. Together with the client, Ramboll developed a full emergency policy supported by procedures, guides, and communication templates - ensuring consistency and clarity across the organisation.

To test readiness, Ramboll conducted tailored emergency exercises that engaged leadership and staff in realistic scenarios, strengthening crisis response capabilities. In parallel, the team reviewed and advised on physical security measures, including alarm systems, access control, and security levels, recommending targeted improvements.

Ramboll delivered comprehensive emergency policy with clear procedures, such as realistic emergency exercises to improve organisational readiness. The team strengthened alarm and access control systems and implemented risk-based prioritisation to guide future security investments. Ramboll improved compliance with the CER directive and national requirements, and increased confidence in resilience and continuity planning.

Securing operations today and tomorrow

By combining policy frameworks, practical exercises, and technical safeguards, the critical infrastructure operator is now better equipped to prevent, withstand, and recover from disruptions. This holistic approach ensures CER compliance, strengthens resilience, and builds trust among stakeholders and society.

Contact Ramboll to learn how we help critical infrastructure operators achieve CER compliance and build long-term resilience.