FIGURE 1 (click to enlarge) - CEOs and CIOs clearly disagree on the strategic importance of IT
- The financial sector is all about IT, yet CEOs and CIOs have completely different perceptions of its significance. The divide has never been bigger, and this points to a lack of communication. Perhaps they should sit down and talk, because finance companies will not survive if they don’t agree on what IT can do for their business, says Nils Roien, Senior Manager in Ramboll Management Consulting.
At Danske Bank, the CIO was a natural part of strategy sessions. Eivind Kolding would not even dare to exclude IT:
- In addition to our ongoing dialogue, we had monthly meetings and the CIO participated in strategy sessions. My biggest nightmare, both in Maersk Line and in Danske Bank, was that the IT system would crash. Your whole business would stop, he explains.
Meanwhile, the opposite development is unfolding within service and commercial companies. It seems that CEOs have recognised the massive changes in consumer digital behaviour as 69% of chief executives view IT as an important strategic weapon while only 40% of CIOs share this opinion.
Edging closer to the business
While the relational gap is widening, results from IT in Practice show that the digital agenda is in fact moving closer to the boardroom. As such, 27% of companies state that the digital strategy is an integral part of their business strategy, while only 9% operate their digital strategy on the side.